shipping matrix / postage costs



the shipping matrix is complicated, and is comprised of two parts:


1) label matrix

2) price matrix



in order to have a "choice" in the basket apear, it has to have a label and a price


admin > postage > postage matrix


1) create a new label matrix entry

click add new

fill in the boxes (these will all need explained)


the important ones here are:

min value, max value, min weight, max weight, zone, subzone


click save


2) create new price matrix entry

in the boxes that appear, enter the options

min value, max value, min weight, max weight, price


click save.



special cases:

1) price upto certain weight and incremental price increase per KG


a) create a new label matrix entry

click add new

fill in the boxes (these will all need explained)


the important ones here are:

min value, max value, min weight, max weight, zone, subzone

weight threshold, increment, price per increment


eg to have "upto 20 kg costs £5 and each 1KG after that costs 25p"

you add:

weight threshold: 20

increment: 1

price-per-increment: 0.25


click save


b) create new price matrix entry

in the boxes that appear, enter the options

min value, max value, min weight, max weight, price

the important one here is price:


eg to have "upto 20 kg costs £5 and each 1KG after that costs 25p"

you add:

price: 5


click save.



2) special postage cost for a one-off product


a) create a new label matrix entry

click add new

fill in the boxes (these will all need explained)


the important ones here are:

zone, subzone


click save


b) create new price matrix entry

in the boxes that appear, enter the options

price, override

the important one here is override:


eg to have "this product is delivered for £100"

you add:

price: 100

override: "bulky-item" (or any name you want to identify this option)


click save.


c) goto the product you wish to set the cost for

admin > shop > products

in the left column is a bo for 'shipping override'

depending on your system this will be a dropdown box, where you can select the "bulky-item" label from step b), or a text input where you can type "bulky-item" from step b)


click save.



3) postocde areas


segregating / pricing per postcode areas is possible in redback, we call these 'Shipping Subzone / Region'

there is a guide here:

http://support.adeogroup.co.uk/a/solutions/articles/1000159313


once the areas are setup, you can select them from the 'subzone' dropdown list in the postage matrix


4) international areas


segregating / pricing per international area is possible in redback, we call this 'Shipping Zones / Countries'


admin > postage > Shipping Zones / Countries


in here is a list of countries (with currency, zone, etc)

each is allocated a 'zone' they are all numbers, and arent limited, you can split the world into as many numberedd zones as required.

once the zones are setup, you can select them from the 'zone' text input list in the postage matrix, allowing your postage entry to only apply to users who select that country for delivery during checkout.


to allow delviery to that country, tick 'live'

to prevent delivery to that country, untick 'live'