Discount codes can vary across systems and in general are taylored to your site if you have any requirements.
The default options are displayed below (as of 2017) if your site is older, you may have different, or missing options
to see discount codes available, goto admin > promotion > discount codes
the default admin screen is shown above.
an explination of the boxes follows:
Code: the actual discount code the customer enters into your website
Brand: for discount off any product within a specific brand, select it here and enter the % discount in the discount box to the left
Product: for discount off a specific product, select it here and enter the % discount in the discount box to the left
shipping
- if your site has shipping discount enabled, enter the % discount in the box on the left
- if your site has shipping value discount enabled, enter the value in GBP in the box on the left
Discount from order total: if your discount code is for a discount off the whole order (excluding shipping) enter the % discount here
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Discounts are only set to work on one of the above types at a time,
eg you cant have a discount code that gives 10% off a brand and 5% off a product at the same time
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Minimum spend - if you have a minimum spend for the order to qualify for a discount, enter it here
start date: date when the discount is valid from
end date: date when the discount is valid to
max number of times this discount can be used altogether
- this field will limit the total uses of the code across all users and orders in your site - eg you could have a discount valid for 'the first 10 people to use the code get the discount', or a one-off code that you only to ever be used once
max number of times this code can be used by a single user
- as above, but can be used to limit the number of times a code can be used by any one user
- eg 10% off each users first order
Fixed value discounts - available on redback systems started late-2017 onwards
If your system has a box for '£ discount' for fixed value discounts, the discount value (eg £5) is removed form the final price of the item (the price INC VAT)
this means that is an item is
8.33 ex vat
10 inc vat
and you want a discount of £5 then it becomes
4.16 ex vat
5 inc vat